Known exploited · SimpleHelp
CVE-2024-57728: SimpleHelp Path Traversal Vulnerability
What it is
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Vendor
- SimpleHelp
- Product
- SimpleHelp
- Added to KEV
- April 24, 2026
- CISA due date
- May 8, 2026
- Ransomware use
- Known
What CISA requires
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Forensic triage
No
What to do now
- Find every instance of SimpleHelp you run, including the forgotten ones, and check its version against the vendor advisory.
- Apply the vendor's fix or mitigation, before May 8, 2026 if you are bound by CISA's deadline, sooner if it faces the internet.
- Assume it was tried against you already: look for signs of exploitation from the date it was added, not from the day you patched.
- Until every instance is patched, block the attack at the edge: a WAF in blocking mode stops path traversal attempts.
References
The Dome
Block it at the edge while you patch
The Dome's WAF runs the OWASP Core Rule Set in blocking mode and stops path traversal attempts before they reach your application.
See the DomeT Academy
Train the engineers who fix it
Security engineering on real hosts in the browser, every objective checked on the machine. The first two lessons of Linux 1 are free.
Start freeSource: CISA Known Exploited Vulnerabilities Catalog (public domain), catalog version 2026.10.01.