Known exploited · SimpleHelp

CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability

What it is

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Added April 24, 2026Due May 8, 2026CISA KEV catalog 2026.10.01

Product
SimpleHelp
Added to KEV
April 24, 2026
CISA due date
May 8, 2026
Ransomware use
Known

What CISA requires

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Forensic triage

No

What to do now

  1. Find every instance of SimpleHelp you run, including the forgotten ones, and check its version against the vendor advisory.
  2. Apply the vendor's fix or mitigation, before May 8, 2026 if you are bound by CISA's deadline, sooner if it faces the internet.
  3. Assume it was tried against you already: look for signs of exploitation from the date it was added, not from the day you patched.

References

CVE-2024-57726 in the National Vulnerability Database

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Source: CISA Known Exploited Vulnerabilities Catalog (public domain), catalog version 2026.10.01.