Known exploited · SolarWinds

CVE-2024-28987: SolarWinds Web Help Desk Hardcoded Credential Vulnerability

What it is

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

Added October 15, 2024Due November 5, 2024CISA KEV catalog 2026.10.01

Product
Web Help Desk
Added to KEV
October 15, 2024
CISA due date
November 5, 2024
Ransomware use
Unknown

What CISA requires

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Forensic triage

No

What to do now

  1. Find every instance of Web Help Desk you run, including the forgotten ones, and check its version against the vendor advisory.
  2. Apply the vendor's fix or mitigation, before November 5, 2024 if you are bound by CISA's deadline, sooner if it faces the internet.
  3. Assume it was tried against you already: look for signs of exploitation from the date it was added, not from the day you patched.

References

CVE-2024-28987 in the National Vulnerability Database

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Source: CISA Known Exploited Vulnerabilities Catalog (public domain), catalog version 2026.10.01.